JOURNEYING TO THE NEW ‘NEW’
SINCE THE OUTBREAK OF THE PANDEMIC, THERE’S BEEN A SEISMIC SHIFT IN THE WAY PEOPLE WORK. WE’VE ALL ADAPTED TO NEW WAYS AND IN MANY CASES, BUSINESSES HAVE TRANSFORMED OPERATIONS TO REMAIN RELEVANT. BUT YOU ALREADY KNOW THAT…
Instead, let’s remember that things were already changing before the pandemic. Many organisations had set out on their digital transformation journeys; forward-thinking businesses were starting to adopt cloud architectures; and some were beginning to support regular remote working. What the pandemic did was to accelerate all of these factors – and more. Now, as the world begins to recover and adapt to the disruption, many organisations are therefore thinking about what the new ‘new’ could be and what their long-term strategy should look like. The key is to consider it as a journey, not a destination. And it’s crucial to work with partners that will help you along the way – which is where Softcat and Cisco come in.
COLLABORATION ON YOUR TERMS
Whatever shape or form the new ‘new’ takes, it relies on enabling employees to work the way they want, from anywhere they want. By improving employee engagement and the customer experience, you can enable greater productivity and business agility. Connection, communication and collaboration are the key elements to enabling this. The solutions, services and tools you use are vital – and that’s why Softcat has partnered with Cisco to support customers in the areas of unified communications, contact centre, conferencing, and collaboration endpoints with its all-new Webex solution.
As restrictions begin to lift, businesses will be considering the approach they intend on taking and while this will range from maintaining full home working, through to having everyone back in the office, a high percentage will likely adopt a hybrid workstyle. This blend of office-based and remote working could, for example, take the shape of three days in the office, and two days elsewhere – which could be at home, in satellite hubs, or other places where employees can meet in small numbers.
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No matter what the approach is regarding workstyle, a hybrid infrastructure will almost certainly be high on the agenda to help support the new ‘new’ and enable greater operational agility. But this isn’t as simple as shifting straight to the cloud – it’s a steady transition with multiple factors to consider. That’s why, at Softcat, our aim is to help you turn down the noise and tune into the future of your business – and we can help you on your journey to a hybrid or cloud environment with Cisco Webex.